Customer support

Customer service

iMoving strives to exceed the expectations of all its clients every day. We attribute our business growth to the many recommendations from our customers. We appreciate our customer’s loyalty and vote of confidence as they recommend us for new opportunities. Everyday we are serving solutions for success from expert movers to remarkable service and customized packing techniques with attention to details.

Professionalism, courtesy and punctuality - all rank as high priority to provide superior service for you. Our service offers a distinctive upgrade from your typical moving company, while still keeping the cost affordable. We pride ourselves on customer service and quality, and are always available to answer a question or fill a last minute request. Please don't hesitate to share your experience with us, as your opinion is of tremendous value to us. Should any discrepancies occur, please email us at customerservice@imoving.nyc, and we will contact you shortly.

iMoving - Customer service

Claims

We are doing everything to prevent damages or loss of your belongings, unfortunately sometimes accidents happen. If you realize we have made a mistake, please click the button below to fill out and submit a claim.

For any further questions about the claim process, please email us at claims@imoving.nyc or call our customer service number 855IMOVING (1-855-4668464).

Our representatives are available during our business hours, Monday through Friday 9:00AM until 5:00PM, and would be more than happy to assist you.

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Submit a Claim

Move ID:

First Name:

Last Name:

Phone:

E-mail:

Reason for claim:

Affected Item(s):

Note:

iMoving - Claims